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Frequently Asked Questions

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What is your address?

We are located at 5600 NE Glisan St, Portland, OR

What are your hours?

We are open Mon-Fri 9am-5pm, with some Thursday evenings, Saturdays and Holidays for social programs. ​

How much time do I have to spend at the Clubhouse?

Membership and participation at a Clubhouse is completely voluntary. Each individual decides how much and how often they wish to be involved. * If we have not heard from you after 90 days, we will move you to inactive, but it is a lifetime membership and you can rejoin us when you'd like to. 

Must I Work? If so, do I get paid for it?

No members are required to work. However, most members help out sooner or later because of all that has to be done to maintain the Clubhouse. Members are not paid for the volunteer work they do at the Clubhouse, but any member who wants or needs to have paid employment can find help gaining and keeping a paid job through the Clubhouse’s employment programs. *

Is NorthStar Clubhouse a non-profit?

NorthStar Clubhouse is a program within New Narrative, Inc. - a nonprofit mental health agency working in the Greater Portland area. Therefore, our Clubhouse services fall under a nonprofit status. 

What is a staff member?

A Clubhouse staff member is a paid employee of the Clubhouse. Clubhouse staff members have specific job responsibilities related to the day-to-day operation of the Clubhouse and helping members with their individual recoveries and/or life goals. *

WHAT BUS LINES RUN NEAR NORTHSTAR?

Bus 19 stops right outside of the clubhouse. Bus 20, 71, and Max Lines are within walking distance.

*FAQ from Clubhouse International*

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INTAKE PAUSE FAQ

WHAT WILL HAPPEN TO THE REFFERALS I HAVE RECENTLY SENT? 

All clients who have been referred and scheduled their orientation will be welcome to join NorthStar Clubhouse. 

 

WHAT IF I ALREADY HAVE A REFERRAL AND NEED TO SEND IT? 

Our cutoff date for referrals is September 5th, 2024

WHAT ABOUT ORIENTATION? 

Orientations will be scheduled for all referrals received by August 30, 2024, first come first served. 

 

WHAT IF I HAVE ALREADY ATTENDED AN ORIENTATION, BUT HAVE NOT YET SCHEDULED MY FIRST DAY IN THE CLUBHOUSE? 

Email info@northstaror.org or call the clubhouse at 971-271-7273 to discuss setting up your first day. 

 

WHAT IF I NEED ASSISTANCE NOW?

Click HERE to see our resources

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