Frequently Asked Questions
WHAT IS A STAFF MEMBER?
A Clubhouse staff member is a paid employee of the Clubhouse. Clubhouse staff members have specific job responsibilities related to the day-to-day operation of the Clubhouse and helping members with their individual recoveries and/or life goals. *
HOW MUCH TIME DO I HAVE TO SPEND AT THE CLUBHOUSE?
Membership and participation at a Clubhouse is completely voluntary. Each individual decides how much and how often they wish to be involved. *
MUST I WORK? IF SO, DO I GET PAID FOR IT?
No members are required to work. However, most members help out sooner or later because of all that has to be done to maintain the Clubhouse. Members are not paid for the volunteer work they do at the Clubhouse, but any member who wants or needs to have paid employment can find help gaining and keeping a paid job through the Clubhouse’s employment programs. *
IS NORTHSTAR A NON-PROFIT?
In short, yes. NorthStar is a program of New Narrative, Inc. We have our own mailing address, unique identity, and own standards and mission. Our non-profit status falls under New Narrative's peer programs.
WHAT BUS LINES RUN NEAR NORTHSTAR?
Bus 19 stops right outside of the clubhouse. Bus 20, 71, and Max Lines are within walking distance.
*FAQ from Clubhouse International
Frequently Asked Questions regarding Referrals
WHAT WILL HAPPEN TO THE REFERRAL I SENT BEFORE THIS CHANGE?
We will reach out to each of them and explain it is up to them to contact us as soon as possible to assure we can schedule their next step.
Please encourage your prospective NorthStar members to contact us directly. This will allow us to put the most committed prospective members into a first come first served basis..
WHAT IF I ALREADY HAVE A REFERRAL AND NEED TO SEND IT?
Please send in a referral via our website and ask your prospective member to contact us directly. We will file and categorize referrals into the highest priority based on the calls we receive.
WHAT ABOUT ORIENTATION?
Orientations will continue twice a month and spots will be scheduled as calls are received.
What if I attended orientation, but have not yet had my first day at the clubhouse?
Email email@example.com or call the clubhouse at 971-271-7273 to discuss setting up your first day.
WHAT IF I NEED ASSISTANCE NOW?
We understand that mental health is of utmost importance at all times.
Please reach out to these resources:
If you are in crisis, please call:
Multnomah County Crisis line- 503-988-4888, Hearing-impaired dial: 711
Substance Abuse & Mental Health Services Administration-
If you want to connect with a support group:
NAMI Connect groups in Oregon:
DBSA Support Groups (by your zip code):
For our full list of resources, click here: